Lisa D. Dance- Speaker, Author & Radio Host
Lisa brings a warm, engaging, and sometimes humorous perspective to complex topics... from User Experience and Customer Experience to Ethical Technology and its real-world impact on people. Speaks at conferences, leads workshops, writes for industry publications, and hosts a weekly radio show.
Topics I Speak On
- UX Research for Risk Management
- Understanding Customer Experiences Gone Wrong
- Proactively Mitigating Technology Harms
- Getting Your Team Involved in Ethical Research & Design
"UX Happens in RVA" Radio Show
Lisa hosts a weekly conversation on UX, business decisions, and real-world impact.
Live Mondays at 11:30 AM via On the Mic with Mike on YouTube (streaming on LinkedIn, and Facebook), with highlights featured Saturdays 6-7 am on ESPN Richmond 106.1 FM.
Why this show exists
User experience is already happening across Richmond, but it’s not always recognized as such. This show makes that work visible, connecting UX to real business decisions and outcomes through conversations with local organizations and professionals.
If you’re a business owner or leader, you’ll likely recognize some of these patterns in your own organization.
Local Event
Join Us for “UX Happens in RVA” at The Branch Museum in July!
Join us for a live taping of “UX Happens in RVA” and a conversation with Branch Museum staff about the Americana exhibit and how the gap between a brand’s promise and real lived experience shapes both national identity and everyday customer experience.
Admission: $10 | Students: $5 (paid at the door)