"My path to Customer and User Experience Design started when I was 9 years old and told my mother that I wasn't going to shop at a particular store anymore because of how they treated their customers. That experience began my lifelong interest in customer interactions and looking for ways to make improve them."
Lisa D. Dance has over 9 years experience in the User Experience Field. Her prior experience managing a variety of customer facing programs in small business, corporate, government, and non-profit environments, helps her successfully blend business and customer goals.
As a strong advocate for user experience design community, Lisa
Interaction Design Certificate
Post-Baccalaureate Certificate in Marketing
Bachelor of Arts in Political Science
Key Capabilities Include:
User Experience Design
User Experience Strategy
Customer Experience Design
Our consulting services includes a user experience audit to help identify gaps and opportunities in your key customer transaction.
We're passionate about helping organizations be easy to do business with online and offline particularly identifying and resolving communication and operational gaps that affected customer satisfaction.