ServiceEase

804-277-9120

  • Home
  • About Lisa
  • Services
  • Speaking
  • My Frameworks
  • Book
  • Radio Show
  • Contact Us
  • More
    • Home
    • About Lisa
    • Services
    • Speaking
    • My Frameworks
    • Book
    • Radio Show
    • Contact Us

804-277-9120

ServiceEase
  • Home
  • About Lisa
  • Services
  • Speaking
  • My Frameworks
  • Book
  • Radio Show
  • Contact Us

"UX Happens IN RVA" Radio Show

Conversations at the intersection of UX, business decisions, and real-world impact.

  • Insight into real business challenges
  • Exposure to diverse industries
  • Explores current news, trends, and research related to user experience and business.


Enjoy these engaging and informative conversations biweekly on Mondays @6:30 am during the "On the Mic with Mike"/Mike King Radio Show on ESPN Richmond 106.1.

UX Happens in RVA w/ Lisa D. Dance show microphone & skyline of Richmond, VA over the James RVA

featured shows

Exploring Responsible Technology and AI

In this episode of "UX Happens in RVA", Lisa talks with guest Jill Heinze, an AI Trust Architect at Saddle-Stitch Consulting, about the need for Responsible Technology and AI,  governance, anticipatory research projects, and the critical role of education in using AI responsibly. 

Listen Now

Fostering Innovation and Creative Problem Solving at UR

 In this episode of "UX Happens in RVA," Lisa talks with Andrew Ilnicki, Director of the Innovation Studio at the University of Richmond on how they use interdisciplinary collaboration, creativity, and design thinking to help students, faculty, and staff to creative problem.

Listen Now

Why User Experience Matters: Lessons from Amazon's FTC Settlement

 In this episode of “UX Happens in RVA,” Lisa and Mike King discuss the implications of Amazon's $2.5 billion FTC settlement over Prime's deceptive practices and how it relates to “Click to Cancel.” Lisa highlights how design and business decisions can intertwine with costly results, using user experience research as an early warning system. 

Listen Now

How Digital Strategy, UX, and Branding Build Customer Trust

In this episode of "UX Happens in RVA," host Lisa Dance talks with Juliette Oliva, co-owner of Pixelstrike Creative about how effective digital strategy, UX, and branding can build customer trust and help small businesses thrive. Juliette also offers practical advice on refreshing your website. 

Listen Now

Understanding Different Research Methods: UX vs. Market Research

In this episode of "UX Happens in RVA," Lisa Dance and Tobin Ward, a Qualitative Market Researcher,  explore the differences between UX and market research methods, discussing when to use surveys, interviews, and focus groups for achieving effective business outcomes.

Listen Now

Copyright © 2026 ServiceEase - All Rights Reserved.

Powered by

  • Home
  • About Lisa
  • Services
  • Speaking
  • Contact Us

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept