3Q-Do No Harm Framework

After being increasingly concerned about 'flawed products" in the marketplace harming people, Lisa D. Dance, UX Designer/Founder of ServiceEase created the "3Q-Do No Harm Framework" in 2019 to empower designers, researchers, developers, and product teams to proactively identify and eliminate or mitigate potential harms.

Download the "3Q-Do No Harm Framework" below. If you have questions or are interested in a presentation, workshop, or training on the framework or other UX topics, Contact Us.