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804-277-9120

ServiceEase
  • Home
  • About Lisa
  • Services
  • Speaking
  • My Frameworks
  • Book
  • Contact Us

My Frameworks

After being increasingly concerned about how technology products were harming people, Lisa D. Dance, UX Designer/Founder of ServiceEase created the "3Q-Do No Harm Framework" and  "Categories of Harm" List to help designers, researchers, developers, and product teams identify potential harms in their product, service or technology could cause people. 


While not all-inclusive of all harms, these frameworks provide a consistent process for identifying   

common areas of harm and can be used as a reference point for discussions and examinations. 


Download the "3Q-Do No Harm Framework" and " Categories of Harm List" List below. If you have questions or are interested in learning more or scheduling a project Contact Us.

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