Welcome To ServiceEase
Helping Companies Improve Online & Offline Experiences
Don't have customers leave because of frustrating and harmful experiences.
Don't have customers leave because of frustrating and harmful experiences.
Join Lisa D. Dance for an eye-opening look at how ineffective technology is exacerbating customer experience issues and the very real and untenable costs to customers, employees, and companies. Learn how her book Today is the Perfect Day to Improve Customer Experiences!" helps you dig deeper into to how these situations develop and how to avoid them.
Customer experiences enabled by technology are going increasingly wrong costing customers untenable amounts of time, money, and stress and decision makers at companies are unaware of how bad these experiences are and the true costs to their organizations.
“Today is the Perfect Day to Improve Customer Experiences!” is a collection of visually compelling true stories that helps you understand how customer experiences go wrong, so yours can go right.
Get ready to:
Available in Paperback and/or eBook.
Find out more about me - Lisa D. Dance, UX Researcher Consultant/Founder at ServiceEase including how my path to the User Experience field started when she was nine years old.
I offer a variety of User Experience Research & Strategy Consulting Services to businesses and nonprofits. My Services including: UX Audits, Usability Testing, Customer Interviews, UX Strategy, Fractional UX and More!
Find out about my latest speaking and writing engagements. I am frequent public speaker/workshop facilitator, contributor to CMSWire, and author or "Today is the Perfect Day to Improve Customer Experiences.
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