March - April 2023 - Originally launched as a LinkedIn series on the March 15th (The Ideas of March" uses the "Beware of the Ides of March" warning in Shakespeare's Julius Caesar as symbolic of the need to be beware of AI's very real ability to do harm.
November 2022 - As we celebrate World Usability Day on Thursday, November 10, It's Time to Prioritize Usable Technology! Imagine not being able to complete a simple transaction online and the process of resolving the issue means suffering through more unusable technology. If you’re like many of us, you
October 2022 - As this Customer Service Week 2022 comes to an end, I've thinking about how other parts of the organizations make Customer Service Professionals’ jobs so much harder...
July 2021 - Technology products are embedded in every aspect of daily life from homes, cars, phones, schools, workplaces. They’re in entertainment, healthcare, safety, and beyond. While technology is often billed as making things easier, faster, cheaper, and fairer, it can cause harm at scale. People face frustration,
July 2020 - Published on Axure's Blog, Lisa D. Dance shares tips how to find the balance when prototyping a data-intensive feature like an interactive online calculator between the need to simulate the real-world experience with not prototyping everything.
June 2020 - With renewed focused on systemic racism, racial inequity, and police brutality, here are 12 Action Steps individuals and companies can take/should take to address racial inequity in the U.S.
Copyright © 2024 ServiceEase - All Rights Reserved.